Privacy Policy

At JuteFactory.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of personal and business-related information:

• Your name, company name, and address
• Contact details such as email ID and phone number
• Order-related data such as item requirements, quantity, artwork/logo for printing
• Website usage data (e.g., IP address, browser type, referring pages)
• Other information relevant to quotations, customer support, or surveys

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries and provide quotations
• To process and fulfil orders
• To send order confirmations, dispatch updates, and invoices
• To improve our website and services
• To send occasional marketing emails or product updates (only with consent)
• To maintain internal records for business compliance

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share necessary data with:

• Trusted logistics and courier providers for order delivery
• Payment gateway partners to process transactions
• Law enforcement agencies or government bodies when required by law

4. Data Security

We are committed to keeping your information secure. We implement appropriate technical and organisational measures to prevent unauthorised access, misuse, or disclosure of your personal data. While we strive to protect your data, please note that no internet transmission is 100% secure.

5. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand user behaviour and improve user experience. These cookies do not store personal information unless you voluntarily provide it.

You may choose to disable cookies in your browser settings. However, doing so may affect the functionality of certain parts of the website.

6. Email and WhatsApp Communication

By sharing your contact details with us, you consent to receiving order-related updates, quotation replies, or occasional promotional messages through email or WhatsApp. You can opt out of promotional communication anytime by replying “STOP” or contacting us directly.

7. Your Rights

You have the right to:

• Request access to your stored personal data
• Request correction of inaccurate or outdated information
• Request deletion of your data, subject to business/legal requirements
• Withdraw consent for marketing communications at any time

8. Third-Party Links

Our website may contain links to other websites for reference (e.g., courier tracking, product references). We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before sharing any information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or store personal data from children. If you believe a minor has provided us with personal information, please contact us to have it removed.

10. Updates to This Policy

We reserve the right to modify or update this Privacy Policy at any time. The latest version will always be available on this page with a revised effective date. We encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, you can contact us at: